How to apply for Proctoring/Test-Taking Accommodations through the OSD

Main Office: A255 Murphy Hall, (310) 825-1501 voice, (310) 206-6083 tty, (310) 825-9656 fax
Proctoring Center: A242 Murphy Hall, (310) 825-2651

How to Apply for Test Proctoring

New Students:
Requesting Proctoring Services for the First Time:

New students must first register with the OSD and be approved for proctoring accommodations before making a service request. Once approved, the student needs to go in person to the Proctoring Center in A242 Murphy Hall to request test-taking arrangements. It is important to note that 10 working days are required to make arrangements for an exam. However, if the student was approved for services after the quarter started, or if the disability is the result of a recent accident then the OSD will work with the student and the Professor to make the arrangements. The student must request services for each new quarter.

Continuing Students:
Students Who Have Been Receiving Proctoring Services

During the first two weeks of each quarter, continuing students must request Proctoring/Test-Taking accommodations in person in the OSD Proctoring Center in A242 Murphy Hall. Students are asked to fill out the exam request form during the first two weeks of every quarter. Below are the request schedules:

2013 Winter Quarter - Come to the Proctoring Center Week 1 or Week 2. The hours are:

Winter 2013 week 1:
Monday January 7th through Friday Jan. 11th - 7:00 am to 4:00 pm
Winter 2013 week 2:
Monday January 14th - 10:00 am to 4:00 pm and
Tuesday January 15th through Friday January 18th - 7:00 am to 4:00 pm

After Friday of Week 2, new requests or changes to a request may impact OSD's ability to schedule exams or make arrangements with faculty. Even if some test dates have not been announced in class, students need to have arranged for their exam accommodations early. Students are asked to inform us immediately if they have dropped a class or they are unable to come to an exam. Ten (10) working days are required for a student to make changes to his/her exam schedule. Starting Week 3, appointment times will be made for those requesting late for Test-Taking accommodations.

MARK YOUR CALENDAR!!

REQUEST PROCTORING NO LATER THAN FRIDAY OF WEEK TWO (2).

Winter 2013 - Friday, January 18

UCLA's Office for Students with Disabilities (OSD) is mandated by Federal and State law and University policy to provide academic support services to regularly enrolled students with documented permanent and temporary disabilities.

Confidentiality

Confidentially is extended to all students receiving services from the OSD. OSD staff and service providers are required to keep all student-related and assignment-related information strictly confidential.

Summary

The key to a successful term is for all people to take responsibility for their part in the service. If there are any problems or concerns contact the Parking Coordinator immediately. Remember, communication is the key to success!

How to Resolve Service Delivery Problems

It is fair to say that even with the best efforts of everyone involved with your service delivery at UCLA, a problem may occur. If this should happen, we strongly encourage you to let us know so that we can work together to solve the problem as quickly as possible. Experience has shown us that many times a problem arises because of a misunderstanding or miscommunication; therefore, clarification can be a quick and effective solution. We can help to resolve problems you may have with your service providers, professors, TA's or Departments. It is often best to discuss the issue with the person involved first, and if a satisfactory resolution cannot be reached, to then appeal to the person's supervisor or department chair. However, we can assist you with making this determination and should we be unable to resolve the problem in the OSD, we will refer you to appropriate on-campus resources that can help.

For any issue or problem, you will be treated with respect, receive a timely response to your inquiries, and will have your issues dealt with in a confidential manner (if so requested). Retaliation in any form against persons who file complaints is prohibited by disability-related law and University policy. We encourage you to bring up any issues or problems as soon as possible, give clear and detailed information and be respectful of those people with whom you are working.

The Americans with Disabilities Act (ADA) requires the University to adopt and publish procedures to resolve problems regarding access to the educational program for persons with disabilities. An individual who believes he or she has been discriminated against on the basis of disability should contact UCLA ADA/504 Compliance Officer, Monroe Gorden at (310) 825-1514, or via email at mgorden@saonet.ucla.edu. If you wish to know more about your rights as a disabled person under Federal and State law and University policy, OSD can refer you to the appropriate entity.

If you would like this "How to ..." in an alternative format, contact the Office for Students with Disabilities at (310) 825-1501 voice, (310) 206-6083 tty or (310) 825-9656 fax.