How to apply for Proctoring/Test-Taking Accommodations through the OSD

Main Office: A255 Murphy Hall, (310) 825-1501 voice, (310) 206-6083 tty, (310) 825-9656 fax
Resource Room: 181 Powell Library, (310) 825-2651

How to Apply for Test Proctoring

Dear Student,

This is a reminder to make your request for test-taking accommodations during the beginning of each quarter. This Spring Quarter, Proctor Service Requests will be taken only during WEEK 1 and WEEK 2. If you do not have all the information about your classes or exams, you still need to come in during the Spring Quarter’s first 2 weeks to ensure arrangements can be made in time for midterms. In addition, we need 10 working days before a test to make any changes or to add a class to your exam schedule

To make your request, you must come to the OSD Resource Room, Powell 181 in person to fill out the form, “The Student Request for Exam Assistance”. Appointments will not be necessary, however, come between the hours of 8:00 A.M. and 4:00 P.M. on the following dates:

Week 1 - Monday, March 30th through Friday, April 3rd.
Week 2 - Monday, April 6th through. FRIDAY, APRIL 10th, the last day to request Spring 2009 exam accommodations.

Beginning the third week, appointments will be necessary to request Proctor/Test-Taking Service for the Spring 2009 Quarter. A new request or changes in a request after April 10th, may impact our ability to schedule the exam and make the arrangements with the faculty. So don’t forget – come to the Resource Room before the end of SECOND WEEK.

Good Luck On Your Exams!

Linda M. Stolt
Asst Dir./Proctor Service Coord.
Office for Students with Disabilities (OSD)
OSD Resource Room, Powell 181

Schedule to Request Proctor Test-Taking Accommodations, OSD Resource Room

Spring Break
Mar 23 Monday     8:00am - 4:00pm
Mar 24 Tuesday    8:00am - 4:00pm
Mar 25 Wednesday  8:00am - 4:00pm
Mar 26 Thursday   8:00am - 4:00pm
Mar 27 Friday     Holiday

Week 1
Mar 30 Monday     8:00am - 4:00pm
Mar 31 Tuesday    8:00am - 4:00pm
Apr 01 Wednesday  8:00am - 4:00pm
Apr 02 Thursday   8:00am - 4:00pm
Apr 03 Friday     8:00am - 4:00pm

Week 2
Apr 06 Monday     8:00am - 4:00pm
Apr 07 Tuesday    8:00am - 4:00pm
Apr 08 Wednesday  8:00am - 4:00pm
Apr 09 Thursday   8:00am - 4:00pm
Apr 10 Friday     8:00am - 4:00pm

Week 3
Call the Resource Room at (310) 825-2651 for an appointment time.

The OSD Resource Room is located in 181 Powell on the 1^st floor. To enter, you may go up the steps across from the Humanities Building or enter on the ground floor and use the elevator. There are two ground floor entrances: there is one accessible by ramp on the east side of the Library that has an automatic door and is nearest the elevator going up to the 1^st floor. The other entrance is behind Powell and across from Moore Hall. You can take the stairs up to the 1^st floor or enter by way of the doors located on the southwest corner of the building and go down the hall to the elevator.

UCLA's Office for Students with Disabilities (OSD) is mandated by Federal and State law and University policy to provide academic support services to regularly enrolled students with documented permanent and temporary disabilities.

Confidentiality

Confidentially is extended to all students receiving services from the OSD. OSD staff and Research Assistants are required to keep all student-related and assignment-related information strictly confidential.

Summary

The key to a successful term is for all people to take responsibility for their part in the service. If there are any problems or concerns contact the Parking Coordinator immediately. Remember, communication is the key to success!

How to Resolve Service Delivery Problems

It is fair to say that even with the best efforts of everyone involved with your service delivery at UCLA, a problem may occur. If this should happen, we strongly encourage you to let us know so that we can work together to solve the problem as quickly as possible. Experience has shown us that many times a problem arises because of a misunderstanding or miscommunication; clarification can be a quick and effective solution. We can help with suggestions on how to resolve problems you may have with your service providers, professors, TA's or Departments. It is best to discuss the issue with the person involved first, and if you have not arrived at a satisfactory resolution, then go to the person's supervisor or department chair. If the OSD is part of the problem, we want to know that, too. Should the OSD be unable to assist in resolving a problem, we can refer you to other on-campus resources.

We recommend the following progression as the most efficient way of dealing with issues:

Start by discussing the problem with the person involved.
If the matter is unresolved, communicate with the person in charge of the services or program in question.
If the matter is still unresolved, call and make an appointment with Kathy Molini, OSD Director at (310) 825-1501 (voice), (310) 206-6083 (tty), kmolini@saonet.ucla.edu
If the matter is still unresolved, please contact Monroe Gorden, Student Affairs Chief Administrative Officer at (310) 825-1514, mgorden@saonet.ucla.edu .

The University is available to assist you in resolving conflicts by informal means. Throughout any of these procedures you may expect to be treated with respect, receive a timely response, and have your issues dealt with in a confidential manner (if so requested). Retaliation in any form against persons who file complaints is prohibited by disability-related law and University policy. The University expects from you that you bring up any problems early, give clear and detailed information and be respectful of those people who are working with you. If you wish to know more about your rights as a disabled person under Federal and State law and University policy, OSD can refer you to the appropriate entity.

The Americans with Disabilities Act (ADA) requires the University to adopt and publish procedures to resolve problems regarding access to the educational program for persons with disabilities. An individual who believes he or she has been discriminated against on the basis of disability should contact the ADA/504 Compliance Office at (310) 825-2242.

UCLA developed this information in accordance with these references: Public Law 101-336; the Americans with Disabilities Act of 1990 (ADA); Section 504 of the Rehabilitation Act of 1973; and the University of California Policies Applying to Campus Activities, Organizations and Students, Section 140.00.