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Learning Disability, ADD, ADHD & Psychological Disability

Walk-In

Information and Schedule

Main Office: A255 Murphy Hall, (310) 825-1501 voice, (310) 206-6083 tty, (310) 825-9656 fax
Resource Room: 181 Powell Library, (310) 825-2651

At the beginning of the quarter many of our LD Specialist appointment times become fully booked. The OSD has established walk-in hours during this time to handle walk-in appointments. Please note that you must be a regularly-enrolled fulltime UCLA student and be registered with OSD in order to utilize walk-in appointments since they are intended to be brief meetings only.

2010 Spring Walk-In Schedule

UCLA's Office for Students with Disabilities (OSD) is mandated by Federal and State law and University policy to provide academic support services to regularly enrolled students with documented permanent and temporary disabilities.

Confidentiality

Confidentially is extended to all students receiving services from the OSD. OSD staff and Research Assistants are required to keep all student-related and assignment-related information strictly confidential.

Summary

The key to a successful term is for all people to take responsibility for their part in the service. If there are any problems or concerns contact the Parking Coordinator immediately. Remember, communication is the key to success!

How to Resolve Service Delivery Problems

It is fair to say that even with the best efforts of everyone involved with your service delivery at UCLA, a problem may occur. If this should happen, we strongly encourage you to let us know so that we can work together to solve the problem as quickly as possible. Experience has shown us that many times a problem arises because of a misunderstanding or miscommunication; clarification can be a quick and effective solution. We can help with suggestions on how to resolve problems you may have with your service providers, professors, TA's or Departments. It is best to discuss the issue with the person involved first, and if you have not arrived at a satisfactory resolution, then go to the person's supervisor or department chair. If the OSD is part of the problem, we want to know that, too. Should the OSD be unable to assist in resolving a problem, we can refer you to other on-campus resources.

We recommend the following progression as the most efficient way of dealing with issues:

1. Start by discussing the problem with the person involved.
2. If the matter is unresolved, communicate with the person in charge of the services or program in question.
3. If the matter is still unresolved, call and make an appointment with Kathy Molini, OSD Director at (310) 825-1501 (voice), (310) 206-6083 (tty), kmolini@saonet.ucla.edu
4. If the matter is still unresolved, please contact Monroe Gorden, Student Affairs Chief Administrative Officer at (310) 825-1514, mgorden@saonet.ucla.edu.

The University is available to assist you in resolving conflicts by informal means. Throughout any of these procedures you may expect to be treated with respect, receive a timely response, and have your issues dealt with in a confidential manner (if so requested). Retaliation in any form against persons who file complaints is prohibited by disability-related law and University policy. The University expects from you that you bring up any problems early, give clear and detailed information and be respectful of those people who are working with you. If you wish to know more about your rights as a disabled person under Federal and State law and University policy, OSD can refer you to the appropriate entity.

The Americans with Disabilities Act (ADA) requires the University to adopt and publish procedures to resolve problems regarding access to the educational program for persons with disabilities. An individual who believes he or she has been discriminated against on the basis of disability should contact the ADA/504 Compliance Office at (310) 825-2242.

UCLA developed this information in accordance with these references: Public Law 101-336; the Americans with Disabilities Act of 1990 (ADA); Section 504 of the Rehabilitation Act of 1973; and the University of California Policies Applying to Campus Activities, Organizations and Students, Section 140.00.

If you would like this schedule in an alternative format, contact the Office for Students with Disabilities at (310) 825-1501 voice, (310) 206-6083 tty or (310) 825-9656 fax.

Revision 3/18/2010 Learning Disability, ADD, ADHD & Psychological Disability Walk-In Schedule (HTML)